Reference

jpspin Privacy Policy for Your Account

jpspin Privacy Policy explains how we use account, device and wallet records when you open an account, verify your phone or reach the lobby from Indonesia.

Account dataWallet recordsCookie choicesPhone verification
jpspin jpspin Privacy Policy for Your Account
PRIVACY HELP PATH

Get Privacy Help Beside Your Account

A clear contact route helps when a privacy question sits beside a login or wallet issue.

Account support chat Ask about a Privacy Policy point through the support chat linked to your account.
Privacy request path Request access, correction or deletion through the account contact route.
Wallet record check If DANA, OVO or GoPay status appears beside the wrong account activity, send the…
BEHIND YOUR LOGIN

What We Keep Behind Your Login

Privacy is handled through specific account steps rather than broad promises. We separate identity checks from wallet references, limit staff access to the records needed for support and use account events to…

Account details

We use your phone number and submitted account details to identify your profile, complete phone verification and respond to requests. We do not ask for a DANA, OVO or GoPay password as part of this process.

Device activity

Login time, browser type, device path and security events can help us spot an unusual attempt. A mobile session opening Dragon Tiger is handled as an access event, not as a reason to collect unrelated content.

Cookies

Cookies can keep your session active and help us trace a broken page. You can adjust cookie settings in your browser, although removing required cookies may interrupt account access or phone verification.

Payment references

For QRIS, bank transfer and virtual account activity, we retain the reference, amount status and account match needed for reconciliation. We do not use these records to request your external banking password.

Retention period

We retain account, security and transaction records only for the period needed for account service, dispute handling or applicable legal duties. When a record is no longer needed, our process removes or separates it.

Change requests

You can ask us to correct account details, explain a stored record or assess a deletion request through support. We may verify ownership first, then confirm what action the Privacy Policy allows.

Privacy Policy Questions for jpspin

These answers address the privacy searches we hear most often before an account is opened. They cover what we collect, how wallet references are used, how to reach us and what changes when you use a phone, desktop or a different Indonesian connection.

The jpspin Privacy Policy covers account details, phone verification, device activity, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use.

We use your phone number to create and identify your account, complete the phone check before access and locate the correct profile when you request a Privacy Policy change or data copy.

No. Our records may contain a payment reference, status and account match for DANA, OVO or GoPay, but we do not ask for or store your external wallet password or PIN.

Send a request through the support path inside your account and identify the record you want, such as a login event, QRIS receipt or phone detail. We verify ownership before responding.

Yes, you can ask us to correct an account detail or assess removal through support. We first confirm the request relates to you, then check whether retention for service, disputes or law still applies.

On mobile, cookies can preserve your session and help us identify a failed page between login and the lobby. Browser controls let you adjust them, while required changes may interrupt access.

The same Privacy Policy applies to your account records from Yogyakarta, while access and eligibility depends on local law. A location signal may be used for security and regional access checks.